Dear Zingalloer,

Effective as of 05 June 2020. This “Privacy Policy” describes the privacy practices of Zingallo, Inc. and our subsidiaries and affiliates (collectively, “Zingallo”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with our website, mobile apps, and other services, and explains the rights and choices available to individuals with respect to their information. For convenience, our website is referred to as the “Site.” The Site, together with our mobile apps and other services, are collectively referred to as the “Services.” This Privacy Policy applies to any of the Services on which the Privacy Policy is posted or linked.


Zingallo’s Platform, Applications, and Customer Data

Zingallo provides enterprise global voice, video, messaging, and collaboration software and applications that our customers use to communicate more effectively and efficiently (collectively, the “Zingallo Platform”). This Privacy Policy does not apply to information processed during use of the Zingallo Platform. Zingallo customers have their own policies regarding the collection, use, and disclosure of their authorized users’ personal information, and Zingallo is not responsible for our customers’ handling of such information. Our use of information processed during use of the Zingallo Platform is restricted by our customer agreements. To learn about how a particular customer handles your personal information, we encourage you to read the customer’s privacy statement or contact the customer directly. Our products, services, websites, and apps are designed for businesses and are not intended for personal or household use. Accordingly, we treat all personal data covered by this Privacy Policy as pertaining to individuals acting as business representatives (rather than in their individual capacity).


Personal Information We Collect

We collect personal information about you in the following ways:

Information you give us

Personal information that you may provide through the Services or otherwise communicate with us includes:

  • Personal and business contact information, such as your first name, last name, postal address, email address, telephone number, and company name;
  • Registration information, such as your username and password;
  • Feedback and correspondence, such as information you provide in your responses to surveys and when you participate in market research activities, report a problem with the Site, receive customer support or otherwise correspond with us;
  • Usage information, such as information about how you use the Site and interact with us;
  • Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them; and
  • Resume or CV information, such as work experience, educational history, salary, and languages spoken.

We may combine other publicly available information, such as information related to the organization for which you work, with the personal information that you provide to us through the Services.


Information automatically collected

We may automatically log information about you and your computer or mobile device when you access our Site. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, information relating to how the Services function, your general geographic location derived through your IP address (e.g., your city, state, or metropolitan region), and the physical location of a device at the time of a crash, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section for more details. Our mobile app also includes various location-based features, such as connecting to the nearest Zingallo data center to provide the highest quality of service. To provide location-based features, Zingallo may collect, use, and disclose information about your general geographic location (e.g., your city, state, or metropolitan region). Information from Social Networking Sites. Our Site includes interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use, and store that information in accordance with this Notice. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Cookies and Similar Technologies

What are cookies? We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Site; and (2) third-party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of cookie

Purpose

Essential Cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered may include the number of visitors to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Site works. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.

Targeted and advertising cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third party websites.

You can disable certain cookies that remember your browsing habits and target advertising. If you choose to remove targeted or advertising cookies, you will still see advertisements but they may not be relevant to you. Even if you do choose to remove cookies manually, not all companies that serve online behavioral advertising are included, and so you may still receive some cookies and tailored adverts from companies.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.

Pixel tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Site to track the actions of users on our Site. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Site, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data.

Do Not Track Signals

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to “do not track” signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.


How We Use Your Personal Information

To provide our Services and operate the Site

We use your personal information to:

  • operate, maintain, administer, improve, and secure the Site;
  • study how the Site is used and to improve the Site and our other products and services;
  • manage and communicate with you regarding your Zingallo account, if you have one, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages;
  • better understand your needs and interests, and personalize your experience with the Site;
  • provide support and maintenance for the Site and our services; and
  • respond to your service-related requests, questions and feedback.

To communicate with you

If you request information from us, register on the Site, or participate in our surveys, promotions or events, we will provide any requested information and may send you Zingallo-related marketing communications as permitted by law. You will have the ability to opt-out of such communications.

To comply with law

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

With your consent

We may use or share your personal information with your consent, such as when you consent to let us post your testimonials or endorsements on our Site, you instruct us to take a specific action with respect to your personal information, or you opt into third party marketing communications.

To create anonymous data for analytics

We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information that makes the data personally identifiable to you, and use that anonymous data for our lawful business purposes.

For compliance, fraud prevention, and safety

We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.


How We Share your Personal Information

Except as described in this Privacy Policy, we do not share the personal information that you provide to us with other organizations. We disclose personal information to third parties under the following circumstances:

  • Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.
  • Service Providers. We may employ third party companies and individuals to administer and provide the Services on our behalf (such as customer support, hosting, email delivery, and database management services). These third parties may use your information only as directed by Zingallo and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.
  • Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
  • Compliance with Laws and Law Enforcement; Protection and Safety. Zingallo may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Service; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
  • Business Transfers. Zingallo may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Your Choices

Access, Update or Correct Your Information

You may contact us at privacy@Zingallo.com to review, update or correct the personal information Zingallo maintains about you in connection with your use of the Site.

Marketing communications
You may opt out of marketing-related emails by clicking on a link at the bottom of each such email, or by contacting us at marketingreplies@Zingallo.com. You may continue to receive service-related and other non-marketing emails.

Testimonials
If you gave us consent to post a testimonial on our Site, but wish to update or delete it, please contact us.

Choosing not to share your personal information

Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the Services. We will tell you what information you must provide to receive the Services by designating it as required in the Services or through other appropriate means.

Security

The security of your personal information is very important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

International Transfer

Zingallo is headquartered in India and has affiliates and service providers in other countries, and your personal information may be transferred to India or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Other Site and Services

The Site may contain links to other websites and services. These links are not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services and are not responsible for their actions. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites you visit and services you use.

User-Generated Content

We may make available on our Site, or link to, features that allow you to share information online (e.g., on message boards, in chat areas, in file uploads, through events, etc.). Please be aware that whenever you voluntarily disclose personal information online, that information becomes public and can be collected and used by others. We have no control over, and take no responsibility for, the use, storage, or dissemination of such publicly-disclosed personal information. By posting personal information online in public forums, you may receive unsolicited messages from other parties.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via email (where we have your contact information) or another manner through the Services that we believe reasonably likely to reach you (which may include posting a new privacy policy or a specific announcement on our Site). Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Contact Us

Email: ask@Zingallo.com

Address:
Dot Com Infoway,
Vaigai Colony, 1st Floor, Anna Nagar
Madurai - 625020
Tamilnadu
India

Phone : +91-452-2522257

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